We welcome interior design queries raised by prospecting customers via any media, especially a quick call or email, informing us about their requirements, while sharing the floor plan with us. We thrive to be quick yet thorough in understanding your need over a call or a one-on-one personal meeting to understand your preferences. This is followed by release of a formal quotation with other details. Once we have a mutual understanding with customer upon the design aspects and the operative timelines, we take a token advance that will later be adjusted in the final amount.
Once the first step is taken, we request our customers to dedicate few precious hours of theirs to explain their design thoughts, colour preferences and material tastes and other such requirements to our brilliantly skilled designers; from there-on our team will take it forward and utilise their creative bits to the best, to breathe life into your thoughts and make it a realistic dream via 2D drawings. We are diligent, in conceptualising the most creative design for your space while giving complete attention to your preferences. As this process involves bringing out your creative best to the forefront, aided by 2D & 3D visualisation, this step becomes the most thrilling and fun step for both designers and customers alike, in our entire decor process!
This phase deals with the conversion of the finalised design idea into reality! After we have mutually agreed on the final design and the other intricacies involved, customer is required to do a formal contract sign off. We ensure that our most creative and hardworking experts engage with customers upon their project requirements, thus ensuring highest levels of customer satisfaction upon project handover. We always make sure that along the entire process of design till delivery, customer is kept informed about the project’s progress at all times. Just watch us bring life to your visions!
Even though this last step is the most dreaded stage for any interior firm, we ensure installation within 60 days using best-in-class lean operating processes. Our motto of providing only the best makes us use only the best in industry fittings and products, all of which is supported with service assistance. For us, customers are not just people whom we work for, each of our customers is more like a partner, rather a friend whose good words are something that our team cherishes the most. This is the riding principle, due to which we don’t part ways with customers as soon as the work is done, we stay connected with our clients. You will receive service visits every 180 days and you are also covered by a 5-year comprehensive warranty! That is the kind of concrete customer support we believe in, and do deliver upon too.
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